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Google Business Profile Management

Your Google Listing Has Other Writers

Customers write the reviews. Anyone can suggest new hours or a new phone number, and Google makes changes of its own.

We answer every review within 2 business days and check your listing every day, so what people read before they call you is right.

You stay the owner. Month to month, with no setup fee.

Clear Cut DigitalOur own listing, looked after the way we'd look after yours
A customer wrote ★★★★★

“After many phone calls and meetings, I found that Zack would be the best fit for building my website. He did a fantastic job! I couldn’t be happier.”

Our reply

“Thank you Kyle! I appreciate the opportunity to design & develop whitebirchplumbing.com, it's always a pleasure to work locally with another New Hampshire business.”

Zack, the same evening
On our listing

Every review answered

Most of them the same day
What We Do

What We Do About Each Writer

Here's what happens each time someone writes on your listing, from a happy customer to Google itself.

  1. A customerLeaves a review
    New review ★★★★★

    “Zack did a fantastic job on building my website. Very impressed. A much needed upgrade for me.”

    We draft a reply in your voice that answers what they wrote. Zack approves it, and it's up within 2 business days.

  2. A customerIsn't happy
    New review, 1 to 3 stars ★★★★★

    A low rating, with or without a comment.

    We email you the review and the reply we plan to post, and ask what we should know. Your facts go into the reply. If we haven't heard back by the end of the next business day, a short reply asks them to call you, and we replace it once you've filled us in.

  3. Anyone, or GoogleChanges your details
    Suggested edit

    Saturday hours, for example 8 AM to 2 PM 4 PM

    The public can suggest new hours, a new phone number or a new category, and Google makes changes of its own.

    We check your listing every day, weekends included. We compare each change with the facts you've given us, ask you when it's unclear and keep what's right. You hear about every change we make within 48 hours.

  4. Every monthYour numbers
    From your listing
    • Calls
    • Direction requests
    • Website clicks

    You see how many people called, asked for directions or visited your website from your listing, and how many business days each reply took.

In Writing

What Your Agreement Promises

  • 2 business days

    The longest any review waits for a reply, good or bad.

  • 7 days a week

    We check your listing every day, weekends included.

  • 48 hours

    The most you'll wait to hear about any change we make.

  • $0 to Google

    Business Profile is free from Google. Our fee pays for our work on your listing.

You Stay in Charge

Your Listing Stays Yours

You

The Owner

Your listing stays in your own Google account. You keep your password, see every change and can remove us whenever you like.

Clear Cut

A Manager

You add us from your Business Profile. As a Manager we can reply to reviews and keep your details right. Only you, the owner, decide who has access.

Stopping takes one email. Reply to any email from us and we remove ourselves from your listing the same business day. Everything on it stays yours.

Before you hire anyone to manage your listing, us included, read Google's tips for working with a third party.

I read and approve every reply before it goes on your listing. If something on it ever looks wrong, text me.

Zack HodgdonFounder
Getting Reviews

A Kit for Asking Every Customer

We set you up with a short review link, a printable QR card for the counter or the truck, and a ready-made text and email. This is ours. When we host your website, your link is yoursite.com/review.

Google doesn't allow rewards for reviews or asking only happy customers, so the kit asks everyone the same way. It's yours to keep.

Pricing

Month to Month, With No Setup Fee

With Your Clear Cut Website

$99 a month

Added to your website plan as its own line on your invoice. Your listing's numbers show up in the monthly report you already get.

On Its Own

$149 a month

For businesses whose website is with someone else, or who don't have one yet. Your numbers come in a monthly email.

Both Include

  • Every review answered within 2 business days, each reply approved by Zack
  • Your listing checked every day for changes by Google or the public
  • Filling out your listing with you at the start, and replies to the reviews already waiting
  • The review kit: your link, the QR card and the ready-made message

Posts, offers and ads on your listing are separate. We're happy to quote them.

Already a Clear Cut client? Reply to any email from us and we'll add it to your plan. Rather write? Send Zack a question.

Common Questions

Questions About Your Google Listing

  • No. Clear Cut Digital is an independent agency in Manchester, NH. Business Profile is free from Google, so a caller who says you must pay Google to keep your listing isn't Google.

  • We draft each reply with help from AI, using what the review says and the facts you've given us. Zack reads and approves every reply before it's posted.

  • For a review of 1 to 3 stars, we email you the reply we plan to post and ask what we should know. If we haven't heard back by the end of the next business day, we post a short reply asking the reviewer to call you, then replace it once you've filled us in.

  • Yes. If you reply to a review first, we leave your reply alone.

  • No. You add us as a Manager from your Business Profile. You stay the owner and can remove us at any time.

  • No one can promise that, and Google lists a ranking guarantee as a warning sign. We keep your listing accurate and complete and help you earn new reviews. Those are the parts you can control.

  • You do the asking, with the kit we set up for you. Google doesn't allow rewards for reviews or asking only happy customers, so the kit asks every customer the same way.

  • No. We can look after your listing whoever built your website, or if you don't have one yet. It's $99 a month with a Clear Cut website plan and $149 a month on its own.

Google and Google Business Profile are trademarks of Google LLC. Clear Cut Digital is an independent agency and isn't affiliated with Google.

Want Us to Look After Your Listing?

Already a Clear Cut client? Reply to any email from us and we'll add it to your plan. New to Clear Cut? Book a short call and we'll look at your listing together.

Book a Call With Zack